The Unexpected Armstrong Internet Outage What You Need to Know

For many people in the Armstrong area, the recent internet outage has caused significant disruption to their lives. The unexpected outage has left many wondering what happened and how to get their internet service back up and running. This guide will provide an overview of the unexpected Armstrong internet outage, how to identify the root cause, and how to restore services as quickly as possible.due to  internet outage.

Overview of the Unexpected Armstrong Internet Outage

The unexpected Armstrong internet outage has caused significant disruption to many people in the area. The outage began on April 19th, 2021 and lasted for over 48 hours. During this time, many people were unable to access websites, email, and other internet-based services. The outage affected customers of Armstrong Internet, a local internet service provider.

The cause of the outage was initially unknown, but Armstrong Internet later released a statement blaming a faulty router for the disruption. The router was located in a server room and had been damaged by a lightning strike. This caused a domino effect, leading to a widespread outage of the company’s services.

The outage affected customers in multiple states, including Pennsylvania, Ohio, West Virginia, and Virginia. Armstrong Internet services were restored on April 21st, 2021.

Identifying the Root Cause of the Internet Outage

The root cause of the Armstrong internet outage was determined to be a faulty router. The router had been damaged by a lightning strike, which caused an electrical surge that disabled the device. As a result, customers were unable to access the internet.

To help prevent future outages, Armstrong Internet has taken steps to improve their infrastructure. The company has implemented new surge protection technology to better protect their routers from electrical surges. They have also made changes to their network architecture to minimize the impact of a similar outage in the future.

Restoring Services Quickly

When the outage occurred, Armstrong Internet took steps to restore services as quickly as possible. The company dispatched technicians to the server room to identify and repair the faulty router. They also worked to restore services to customers in the affected states.

In addition, Armstrong Internet created a dedicated customer hotline for those experiencing outages. Customers were able to call the hotline and speak with a representative for assistance. The hotline was available 24 hours a day, seven days a week.

What to Do if You are Still Experiencing Internet Outages

If you are still experiencing internet outages after the initial outage, there are a few steps you can take to troubleshoot the issue. First, check your internet connection to make sure it is working properly. If the connection is working, try resetting your router. If resetting your router does not resolve the issue, contact Armstrong Internet’s customer service hotline for further assistance.

Conclusion

The unexpected Armstrong internet outage caused significant disruption to many people in the area. The root cause of the outage was determined to be a faulty router, which had been damaged by a lightning strike. Armstrong Internet took steps to restore services as quickly as possible and created a dedicated customer hotline for those experiencing outages. If you are still experiencing internet outages, there are a few steps you can take to troubleshoot the issue.